Shipping policy
We currently ship to addresses in the United States only. We're not able to fulfill international orders at this time.
Shipping cost
Standard shipping is free on all orders.
Processing and delivery times
- Processing: 1–3 business days after you place your order.
- Delivery: typically 2–7 business days after your order ships.
Orders are packed and shipped from our fulfillment partners' US warehouses. Delivery times can vary a little by destination and carrier, especially around holidays.
Tracking
We'll email you a tracking number when your order ships, so you can follow it on the way to you.
Split shipments
If you order more than one item, your order may arrive in separate packages. That's normal — each item may ship from a different warehouse. You'll get tracking for each shipment as it goes out.
Questions about an order
If your tracking hasn't updated, a package looks delayed, or something arrived incomplete, email us at brightsidegadgets.help@gmail.com. We'll look into it and get back to you within 1 business day.