Privacy policy

Effective date: November 10, 2026

Brightside Gadgets ("we," "us," or "our") is an online store based in Texas, USA. This policy explains what information we collect when you visit brightsidegadgets.com or place an order, how we use it, and the choices you have.

Our store is hosted by Shopify. Shopify provides the online e-commerce platform that allows us to sell our products to you. You can read more about how Shopify handles data in Shopify's privacy policy.

Information we collect

We collect information you give us and information collected automatically when you use the site.

Information you provide

Contact and shipping details, such as your name, email address, phone number, billing address, and shipping address, when you place an order or contact us
Account details, if you create a customer account
Messages you send us, including photos you share for a return or support request
Payment information, which is processed by Shopify Payments. We do not store your full credit or debit card number

Information collected automatically

Device and usage information, such as your IP address, browser type, and pages you visit
Cookies and similar technologies that help the site function, remember your cart, and understand how the store is used

How we use your information

We use this information to:

Process, fulfill, and ship your orders, and send tracking updates
Communicate with you about your order, returns, or questions
Process payments and prevent fraud
Operate, improve, and secure our store
Meet legal, tax, and accounting requirements

We may also send you updates about our products if you've opted in. You can unsubscribe from marketing emails at any time using the link in the email.

How we share information

We share information only as needed to run the store:

Shopify and Shopify Payments, to host the store and process payments
Our fulfillment partners, so they can pack and ship your order from their US warehouses. They receive the details needed to fulfill an order, such as your name, shipping address, email, phone number, and order contents
Shipping carriers, to deliver packages and provide tracking
Professional service providers (for example, accountants) or authorities, when required by law or to protect our rights

We do not sell your personal information.

Cookies

Our store uses cookies and similar tools, including those provided by Shopify, to keep the site working, remember your cart, and understand store traffic. You can control cookies through your browser settings. Blocking some cookies may affect checkout or other parts of the site.

Your choices and rights

You can:

Update account or order information by contacting us
Ask us for a copy of the personal information we have about you, or ask us to correct or delete it, subject to records we need to keep for legal or business reasons
Unsubscribe from marketing emails at any time

Depending on where you live, you may have additional privacy rights under applicable law. To make a request, email brightsidegadgets.help@gmail.com.

Data retention

We keep order and customer information for as long as needed to fulfill orders, provide support, and meet legal, tax, and accounting obligations, then delete or de-identify it when it is no longer needed.

Children's privacy

Brightside Gadgets is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.